Coral Paradise: delete your data

You can ask us to delete the information we hold about you for Coral Paradise. We handle every request by hand.

How to ask

Email info@iai.software with the subject "Coral Paradise data deletion". In your email, please tell us:

• whether you play on Android, or on iPhone or iPad;
• if you bought anything: the purchase confirmation reference shown in the game after a purchase, or the order number from your Google Play or Apple receipt email. This helps us find your purchase profile.

Parents and guardians can ask on behalf of a child. Please don't send passwords, card details, ID documents or birth dates. We never need them.

What happens next

• We reply within 14 days to confirm we have your request. We may ask a question to make sure we delete the right data.
• We complete the request within one calendar month and email you the result.

What we delete and what we keep

We delete: your purchase profile and any support messages.

We keep: records of purchases and refunds, only for as long as the law requires for accounting, then we delete them. Our reply will tell you if we keep anything and why.

Deleting your data doesn't refund purchases. After deletion you may not be able to recover past purchases or purchased items.

Game saves and leaderboards stored with Google Play Games or Apple Game Center are managed in your Google or Apple account settings. A deletion request doesn't delete your Google or Apple account. We're happy to help if you're not sure where to look.