Coral Paradise Privacy Policy

Effective date: 14 October 2026

This policy explains what information Coral Paradise uses, why, and the choices you have. We have written it so that parents and players can read it easily.

Who we are

Coral Paradise is made by Iqbal Augmented Intelligence (SMC-Private) Limited ("IAI", "we", "us"), a company registered in Pakistan.

• Address: 948, Street 27, Overseas Sector 3, Phase 8, Bahria Town, Karachi 74000, Pakistan
• Email: info@iai.software

The short version

• You can play without creating an account or signing in.
• We never ask for your name, email, birth date or phone number in the game.
• Apple or Google handles all payments. We never see card or bank details.
• Coral Paradise shows ads through Google AdMob. Ad-related data handling and privacy choices are described below.
• We do not sell personal information.
• Game reminders are off unless you turn them on in Settings. If you do, we use your device's notification token and time zone only to send them, and you can turn them off at any time. The game does not send purchase emails, and we do not run gameplay analytics. We reply when you contact support.
• You can ask us to delete your data at any time using our data deletion page.

Children and families

Coral Paradise is made for players aged 6 and up, including adults. Because children play, we keep data collection to what the game needs to work, to process purchases and provide the optional platform features described below.

We do not ask players to type their age, name or contact details. The optional Age & Permissions screen can ask the platform to share an age range. Parents can use Apple or Google family controls to approve purchases and manage what their child can access.

Parents can contact us at info@iai.software to ask what information relates to their child's play, or to have it deleted.

Playing and saving

Your progress, scores, pearls, items and settings are saved on your device. Deleting the game or its data can remove the local save; a separate platform cloud copy may remain.

Optional backup: if you turn on cloud save, a copy of your save is stored in your Google Play Games account (Android) or Apple iCloud account (iPhone or iPad), with Game Center used for gaming features. It includes your progress, pearls, items and a code that lets the game reconnect your purchases after a reinstall. This backup is managed by Google or Apple, not stored on our servers.

Purchases

The shop offers optional pearls and bundles. Remove Ads removes interstitial advertisements and the rewarded-ad requirement for Bonus Reef free-play; other optional rewarded advertisements remain available. Restore Purchases is available in Shop for permanent purchases.

• Apple or Google processes every payment, including any family purchase approvals. We never receive your card or bank details.
• When you start a purchase or deliberately connect purchase services through Restore Purchases or Purchase Help, the game creates or recovers a random purchase ID. Browsing Shop prices alone does not enroll a new purchase identity. If this device already has purchase records, the game can reconnect that identity automatically to check delivery, refunds and permanent purchases. We do not ask for your name or email to create it. It lets us deliver what you bought exactly once and restore permanent purchases.
• RevenueCat, our purchase service provider, checks that each purchase is genuine, keeps purchase-history records and provides financial reporting about purchases. This is distinct from gameplay analytics.
• Checkout troubleshooting: our servers retain attempted-checkout records linked to your random purchase identity, including the selected product, time and technical outcome. These help investigate failed, cancelled or delayed purchases; an attempted checkout is not proof that you paid.
• Our servers record what was bought and whether it was delivered or refunded. RevenueCat maintains purchase-related currency records, and our servers can retain observations of those currency balances to check delivery and investigate differences. These records are separate from the complete progress, earned pearls and inventory saved on your device.
• Refunds: if a purchase is refunded by Apple or Google, the game removes the refunded pearl quantity from the combined pearl balance (never below zero), the remaining purchased boosters from a refunded bundle up to the quantities still held, and any permanent item from that purchase.

Google Play's billing service also collects technical diagnostic information to make purchases work.

Leaderboards

If you choose to open the leaderboards, your Google Play Games or Apple Game Center profile name and your scores are shared with that service. Other players may see them, depending on your Google or Apple settings. At launch, the game initializes the native gaming service and may use an already available or cached platform sign-in, which can process platform identifiers. It does not request interactive gaming sign-in at launch. If needed, interactive sign-in is requested when you deliberately open leaderboards or enable cloud save.

Advertising

Coral Paradise uses Google AdMob for advertising. The SDK may process IP addresses (including general location inferred from them), app or device identifiers, ad views and interactions, crash reports and performance information for advertising, measurement and fraud prevention. Ads are configured as child-directed and non-personalized for all players, with maximum ad content rating G. The app does not request tracking permission or use IDFA for ad targeting. Google’s UMP privacy check runs before ad loading; its under-age setting suppresses consent requests. Settings provides Ads & Privacy information and opens provider privacy options when the provider requires that entry point. These settings do not eliminate technical data processing.

Age information from your device

Settings includes Age & Permissions. On supported devices, Apple or Google can share an age range if you allow it. We use platform signals to follow applicable app-access and significant-update requirements. Unknown age alone does not block purchases, backup or leaderboards. Explicit platform restrictions or required approvals can still limit access. Age information is not used for ads, marketing or analytics.

Security and technical information

When the game connects to our servers, we process technical information such as IP address and device and app checks, to keep purchases secure and prevent fraud.

Services we use

• Apple and Google: payments, family controls, cloud save and leaderboards; Google AdMob advertising and related technical processing
• RevenueCat: purchase checking and purchase records
• Google Firebase / Google Cloud: our secure servers

These providers may process information outside your country. Each has its own privacy policy: Apple, Google, RevenueCat.

What we don't collect

The game does not ask for your name, email address, phone number or birth date, and does not access precise location, contacts, photos or card/bank details. Native leaderboards use your platform gaming name. If you contact support, we receive your email address, message and anything you choose to send.

How long we keep information

• Saves on your device: until you delete the game or its data.
• Cloud saves and leaderboards: kept by Google or Apple under their policies.
• Purchase and refund records: kept for the period required by law for accounting and legal purposes, then deleted, except where a pending proceeding requires continued retention.
• Attempted-checkout diagnostics: set to expire after 400 days, followed by asynchronous database cleanup. Separate verified transaction, delivery and fraud-prevention records have their own justified retention requirements.
• Short-lived session, proof and rate-limit records: expire on short security time limits and are subject to asynchronous automatic cleanup. Other necessary security/audit records follow the applicable retention policy.
• Deletion requests: your request email and our reply are kept for 13 months after we complete the request, so we can answer questions about it, then deleted.
• Database recovery copies: our production Firebase database keeps point-in-time history for seven days and daily database backups for 30 days. Removing a record from the active database does not immediately remove it from older recovery copies; those copies remain until their retention period ends. These operational recovery copies are separate from the optional Google Play Games or Apple iCloud save described above.
• Provider records and backups: providers may retain limited security records or backup copies after a deletion request. Their cleanup schedules can extend beyond our request-handling period. For example, Firebase documents up to 180 days for removal of certain authentication and installation records from live and backup systems after a deletion request. This does not mean every Firebase service collects those records in Coral Paradise.

Your choices and deleting your data

You can ask us to see, correct or delete information about you. To request deletion, follow the steps on how to delete your Coral Paradise data: email info@iai.software with the subject "Coral Paradise data deletion", your platform and, if you bought anything, a purchase reference or store order number. The game's Settings → Privacy & permissions → Privacy & data → Request Data Deletion screen links to the same page. Parents may request deletion for a child. We acknowledge requests within 14 days and aim to complete our response and applicable active-system actions within one calendar month. We explain any additional time required under applicable rules and distinguish our response from later provider or backup cleanup. Please do not send passwords, birth dates, ID documents or card details.

Our response will explain any records we must retain, any provider deletion requests we have made, and any remaining provider or backup cleanup periods. These periods do not change your Apple or Google account or automatically erase data held independently by those platforms.

Deleting data does not refund a purchase. Refunds are handled by Apple or Google.

Depending on where you live, you may have other rights, such as objecting to certain processing or complaining to your local data protection authority.

Changes to this policy

If we change how Coral Paradise uses information, we will update this page and change the effective date. Where the law requires, we will give additional notice or ask for your choice.

Contact

info@iai.software Iqbal Augmented Intelligence (SMC-Private) Limited 948, Street 27, Overseas Sector 3, Phase 8, Bahria Town, Karachi 74000, Pakistan